Privacy Policy

We, Avillarentals, are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data.

For the purpose of the Data Protection Act 1998, the data controller is Avillarentals of 5 Brittenden Parade, Green Street Green, Kent BR6 6DD.

We may collect and process the following data about you:

Information that you provide whether by filling in forms on our site

www.avillarentals.com (‘Website’) or otherwise. This includes information provided at the time of registering or using the Website, posting material or requesting further services. We may also ask you for information when you report a problem with the Website;

We may also ask you to complete surveys that we use for research purposes or to inform other users of particular properties, although you do not have to respond or contribute to them;

Details of transactions you carry out through the Website;

Details of your visits to the Website, including, but not limited to, traffic data, location data, web logs and other communication data, whether this is required for our own purposes or otherwise, and the resources that you access; and

We may collect and hold details of holiday rental properties for rent as well as correspondence, email addresses and telephone numbers submitted to the Website when registering an advertisement or enquiry and at any other time.

Avillarentals treats the personal information of all Website visitors, advertisers and/or holiday rental property owners and/or their agents/representatives with the utmost respect and confidentiality and therefore takes all reasonable steps to ensure that personal information is stored securely. Personal information provided to the Website will never intentionally be provided to any third party for their marketing and/or promotional use. It is the policy of Avillarentals not to show or promote any Website visitor or users email address, trade or business name, or website address(es) within any holiday rental property advertisement. 

IP ADDRESSES AND COOKIES.

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file that is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve the Website and to deliver a better and more personalised service. You may refuse to accept cookies by activating the setting on your browser that allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Website. Please note that our advertisers may also use cookies, over which we have no control.

PRIVACY & SECURITY REGARDING CREDIT/DEBIT CARD PAYMENTS.

To enable us to provide secure payment facilities we will typically acquire information that includes your name, your credit or debit card numbers (with the expiry date), your e-mail and billing addresses, and (where applicable) any delivery address. All payments received by Avillarentals are processed through WorldPay Limited. Worldpay Limited are committed to protecting your privacy as an Internet user whenever you buy, or consider buying, goods or services from a supplier who uses the WorldPay payment facilities (or whenever you are making a charitable donation to an organisation that uses those facilities). We use Worldpay facilities in connection with payment by you using a credit or debit card.

Worldpay abide by the following privacy statement in all transactions, which may be amended from time to time:

‘We recognise our responsibility to keep confidential at all times any information about you which we acquire in connection with such a transaction, whether directly from yourself or through the supplier or charitable organisation. WorldPay Limited is owned by The Royal Bank of Scotland Group plc. We protect your personal information on the Internet to an equivalent high standard to that which you would experience through any other channels of the bank, such as bank branches, cash machines or on the telephone. Please note however that our responsibility is necessarily limited to protection by us of information, which we obtain’.

WHERE WE STORE YOUR PERSONAL DATA.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA") because it may be processed by staff operating outside the EEA who work for us or for one of our advertisers. Such staff maybe engaged in, among other things, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on our secure servers with limited access. Any payment transactions will be encrypted using SSL protocol. Where we have given you (or where you have chosen) a password that enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

USES MADE OF THE INFORMATION.

We use information held about you in the following ways:

To provide you with information regarding the Website or the services accessible via the Website that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. [OPT-IN]

To carry out our obligations arising from any contracts entered into between you and us.

To notify you about changes to our service.

DISCLOSURE OF YOUR INFORMATION.

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985.

We may disclose your personal information to third parties:

If we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

If Avillarentals or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, to enforce or apply our terms and conditions or to protect the rights, property, or safety of Avillarentals, our users, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

YOUR RIGHTS.

You have the right to ask us not to process your personal data for marketing by post. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by [checking certain boxes on the forms we use to collect your data]. You can also exercise the right at any time by contacting us at Avillarentals, 5 Brittenden Parade, Green Street Green, Kent BR6 6DD.

The Website may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION.

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Act 1998. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Avillarentals, 5 Brittenden Parade, Green Street Green, Kent BR6 6DD.